Alleviating Burnout In these times, it’s easy to become overwhelmed with your job and burn out. Paul shares ways of changing your perspective, managing time and getting you – and/or your staff – back on track. Discover the underlying causes of burnout and effective tools to recognize it – and prevent it!
Assertive Communication Participants discover how communication is the fabric of creating a more productive, cohesive and team based work environment. In this training, you’ll learn how to present your message in a positive manner and enhance your abilities to communicate to other mangers, supervisors, co-workers, employees and the public.
Compassionate Leadership Learn the links between increased self-awareness and true leadership. During this training, you’ll understand the importance of holding the vision, demonstrating respect and acceptance through behaviors. You’ll learn skills to create a thriving, productive and more profitable/productive work environment.
Effective Teamwork and Inclusion Paul shows the importance of teamwork and the inclusion of other people’s ideas and beliefs. You’ll learn concrete ways to improve teamwork in your workplace. He shows ways to support others to “count themselves in” and you’ll discover the harm exclusion can do. You’ll also see the benefit to the individual, and the group, of including other people’s ideas.
Goals, Structure, Results – How to Get the Changes You Want Would you like to make some positive changes in your workplace – for you AND for your staff? Have you tried different things and not had any luck? Join us in this training as you remove some of the obstacles that are getting in your way. Uncover the real hurdles that get in our way and receive tools to create personal structures that work! We’ll have some fun, you’ll learn some new skills and leave with ways of making the changes you want!
Gossip Prevention This focused training teaches you effective tools to eradicate this malicious problem. You’ll learn the real definition of gossip, why people choose it and are given positive ways of communicating. Learn tried and true skills to prevent gossip, avoid the trap in the first place and clean things up if it’s happening.
Language of Leadership – Enhancing Your Leadership Potential During this workshop you’ll discover the importance of positive communication, the impact it has on leadership and as such, your organization. Through a number of interactive exercises, you’ll develop and refine your skills in using positive speech in your work place to inspire, motivate and create the changes you want – empowering others along the way. We’ll unlock some of the pitfalls of framing things negatively and anchor the benefits of knowing how to frame what you want to say in a positive way. We’ll also look at our internal dialog, the impact it has and provide you with tools to switch things, which benefits everyone.
Language of Leadership – What Leaders Talk About People with a leading mentality tend to be concerned with creating a better tomorrow for their organizations. When they communicate with their staff, they tend to focus on subjects related to creating that tomorrow rather than on the problems of today. In this workshop, you’ll learn how to create a detailed and compelling vision of the desired future of your unit, how to stay optimistic in the face of adversity and how to apply those concepts to a variety of situations.
Mastering Change Change happens in every organization and can lead to positive or negative results. Participants in this course discover what the different responses are to change. You’ll see how you can actually choose your response rather than be a victim to the situation. Also, learn the indicators of people having difficulty with change and gain new skills in how to maximize their positive potential instead
Okay, Now What!? Positive Leadership in a Climate of Change Paul shares easy and effective tools to take all your skills, old and new, and lead in the real world. You’ll discover how to not let others influence your passion and drive. You’ll learn how to stay focused on what you want, remember who you are and create the positive changes you want!
Perfecktion with a “K” Paul takes a look at “perfection” and how it can cause havoc in your day – both for you and for your staff. Havoc can start from beating yourself up for starting your day five minutes late to how much time you spend getting things “just right.” This training will help you be easier with yourself and your staff, allow you to get more done and put some of the joy back into your life…and day!
Secrets to Improving Customer Service Skills Teaching you effective tools to support your front-line staff effective communication and people skills, which are critical to successful customer service. You’ll learn tools to help your people not take customers needs, demands, or anxiety level personally. Discover how show them how to listen without getting caught up in the drama. Learn ways to let customers know they are heard, to manage difficult situations, build loyalty, stay focused and on track. You’ll also see, and be able to share, what the real benefit of Customer Service is…and how everyone wins!
Seven Steps to Phenomenal Management Skills Improve your organization and the way you manage. This training goes beyond mere technical skills. Paul teaches you how to use the power of communication to Engage, Motivate and Inspire. These approaches are Revolutionary! “Seven Steps” is a must for any manager or CEO wanting to create and sustain a thriving company.
Success Habits Successful people create and sustain positive habits. These habits help them work through various challenges that present themselves. Participants learn the strategies to creating personal success habits and develop skills to work through ‘day to day’ obstacles that present themselves. You will discover ways to focus your thinking that maximizes “Positive Problem Solving” and discover how the person with the most control over this is you. You’ll learn how the big picture is often the best way of looking at things and develop tools to help you stay focused there when you need.
Teambuilding Improve the ability of your group to work together and to focus on the common goal. Increase their skill in recognizing and not letting common “group” challenges become big problems and provides them with tools and skills to solve these challenges quickly.
The Big Picture is Amazing Discover how to support your staff to remember the big picture amidst day to day problems. You’ll receive tools to put things in perspective for you and for your staff, and how to make the “challenges” you’re facing seem easier. This is great for groups dealing with change, where morale is a problem, you have a negative environment or your staff is getting caught up in things that aren’t working.
Trust in Leadership Discover this ground breaking approach to management. See how leading this way increases productivity, esteem and the work environment. (This also works for you.) You’ll learn skills and ways to support yourself and others to lead this way. When you trust, people step up and exceed your expectations.
Workplace Improvement Put the fun back in your day! Learn effective strategies to help you not get caught up in the drama some of your staff create and experience. You’ll receive effective tools to stay detached, focused on what you need to accomplish, provide them with guidance and structure and have more fun — and make your day more productive!
Workplace Bullying Prevention For managers experiencing this problem, learn how to support your staff to change this harmful behavior –for the person misusing their power and the people working with them. Paul discusses what bullying is and looks at why individuals make this choice, sometimes without realizing it. You’ll receive effective remedies to prevent bullying and help those affected stop the behavior. He also shares ways for individuals to say “No” from a place of power and how to help your staff move forward.