Staff / Team Training and Workshops

 

 

Trainings    Retreats     Day and Weekend Programs
Conference     Keynotes     Breakout Sessions     Maintenance
Continued Growth

Bullying Prevention. For the person misusing their power and the people working with them. Paul discusses what bullying is and looks at why individuals make this choice, sometimes without realizing it. You’ll receive effective remedies to prevent bullying and help those affected stop the behavior. He also shares ways for individuals to say “No” from a place of power.  With your team, it can include the person having the challenge, is shown ways to move through the prior negative experience and get back to “normal.”

The Drama Triangle.  The trap and solutions. Learn the three different positions on the Drama Tri-angle and see how they try to stir things up! Receive insights as to why people make this choice, ways to prevent it and skills to not get involved in the first place!

Gossip Prevention.  This focused training teaches your staff and management effective tools to eradicate this malicious problem. Participants learn the real definition of gossip, why people choose it and are given positive ways of communicating. They leave with tried and true skills to prevent gossip and avoid the trap in the first place.

Alleviating Burnout.  In these times, it’s easy to become overwhelmed with your job and burn out. Paul shares ways of changing your perspective, managing time and getting you , and/or your staff, back on track.  

Aligning your Vision to your Company’s Mission.  In this new Millennium it’s vital to foster a sense of purpose for your staff, they want to belong to something and know how they fit. This training helps them identify what their purpose is, what they value in their work life and how to connect these with the company’s mission. This process not only improves employee retention, it improves morale and productivity!

The Art of Positivity at Work. In today’s workplace it’s easy to be brought down by the negative, be it in people or situations. In this training you’ll discover how to avoid these setbacks and how to support others to do the same. You’ll discover the drivers of negativity and how to keep your focus on a positive track amidst whatever is happening.

The Big Picture is Amazing.  Discover how to remember the big picture amidst day to day problems.  You’ll receive tools to put things in perspective and make the “challenges” you’re facing seem easier.  This is great for groups dealing with change, where morale is a problem, you have a negative environment or your staff is getting caught up in things that aren’t working.

Keeping the Fire Burning /Rekindling the Fire.  Let’s dig and discover the reason why we forget the passion we once had for what we do in the world. We’ll discover together and remove the obstacles that get in our way, and provide you with long term, active steps to keeping the joy. Receive custom answers to your burning concerns. This is a customized training, tailored towards your specific needs.

Navigating for a Brighter Tomorrow.  In this blend of several concepts, your staff becomes aware of things that have been holding them back, that’s been keeping them from embracing change, new ideas or focusing on the positive. You receive tools, tips and actually see the benefits of changing your perspective. Your entire staff and company benefits!

Oops, I Forgot. The art of reclaiming the power and passion of why you signed up. Remember the joy you had when you first started working with kids? The real reason you decided to do what you do? The feeling in your heart when you knew you were on the right track? Let’s find it again, rekindle it and get things back on track.

Out with the Negative.  Have you noticed how negativity gets more negativity? In this training, you’ll learn tools to identify and remove the negative that gets in our way. Discover how our minds end up in weird and often non-productive places and receive tools to stay focused on what you want. Develop skills to a happier and more productive day5 and life!

ReFocus, ReCharge and ReEnergize. This is a focused training providing effective strategies to help your staff regain the clarity they once had. It helps them let go of past mistakes and provides them with ways to take care of themselves, which actually improves their performance. Your group will leave with a re-inspired focus and ways to keep it moving for years to come!

The Art of Responding – Not Reacting. “Reactivity” is one of the main causes of team breakdown; it can be visible, internalized within the individual or team or happen behind the scenes. This training supports teams to be more aware of when they are triggered, when they’re not thinking clearly and are reacting from past experiences. They self identify these patterns, develop prevention skills and implement ways to stay on track.

Conflict Resolution and Prevention.  During this highly interactive and effective training, participants learn the underlying motives behind conflict. You learn a common and easy language and are taught proven tools to manage and work through conflict effectively. 

Difficult Conversations Made Easier. Are you or your staff avoiding conversations that need to take place? Are they letting things build up until things boil over and make a mess? Learn tools to help make conversations easier and develop new skills and strategies to say what needs to be said in a way that is more receptive.

Effective Teamwork and Inclusion. Paul shows the importance of teamwork and the inclusion of other people’s ideas and beliefs. Paul shares concrete ways to improve teamwork in your workplace.  He shows ways to support others to “count themselves in”, and you’ll discover the harm exclusion can do. You’ll also see the benefit to the individual, and the group, of including other people’s ideas.

 Maintaining a Positive Attitude in Customer Service.  You’ll learn the importance, relevance and impact of your “Attitude” and how it relates to providing customer service. Learn some “do’s” and “don’ts” along with some tips and strategies to maintain a positive attitude with most any client. Everyone wins!

Mastering Change.  Change happens in every organization and can lead to positive or negative results. Participants in this course discover what the different responses are to change. You’ll see how you can actually choose your response rather than be a victim to the situation. Also, learn the indicators of people having difficulty with change and gain new skills in how to maximize their positive potential instead.

A Pathway to Success.  Paul helps staff and participants move through fear created by these troubled times and in the workplace. He shows ways of doing easy reality checks, how to change your focus to what you want and how to break through and create the abundance and success you want to achieve. Great for individuals, staff and management.

Secrets to Improving Customer Service Skills. Teaching effective communication and people skills is critical to successful customer service. Participants learn how to not take customers’ needs, demands, or anxiety level personally. Discover how to listen without getting caught up in the drama. Learn ways to let customers know you hear them, to manage difficult situations, build loyalty, stay focused and on track. 

Teambuilding.  Improve the ability of your group to work together and to focus on the common goal.  Increase their skill in recognizing and not letting common “group” challenges become big problems.  They learn new tools and skills to solve these challenges quickly.

Working With Difficult People.  Did you know you can work with someone even if you don’t like them? That’s the idea in this training: How to take care of yourself amidst someone you’re having challenges with. This not only works for the individual, it helps bond and unify teams having internal “personal” challenges with others.

The Art of Flexibility.  You’ll learn how to be flexible, be a team player and still get what you need. Discover the importance of looking at the big picture and how to support yourself, and others, to not feel like you’re overlooked. It’s about advocacy while being a team player.

Building Confidence, Competence, & Credibility. Participants learn effective techniques to create the changes they want and increase their self confidence, capability and as such – their credibility.  They discover new skills in communication, conflict resolution / prevention and setting and achieving their goals. Participants discover how to look at “mistakes” in a new way and how focusing on what works – and amplifying these things – achieves dramatic, positive results. Also, they learn how to be more comfortable with trying new things, accepting change and taking on new challenges.

Communication Skills 101.  This training covers the fundamentals of communication. Processes are shared and experienced that show the real purpose of communication. You’ll discover some of the common pitfalls and challenges that often arise and be able to customize and uncover skills that work for you.

Communication Skills 102.  Not just an expansion of 101, this training uncovers the deeper challenges and causes for communication issues. You’ll learn to self-identify your own patterns and replace them with new, effective and easier ones. You’ll leave with a greater understanding of yourself, others and how to maximize communication while reducing the amount of effort you put into it.

Goals, Structure, Results and How to Get the Changes You Want.  Would you like to make some positive changes in your life? Have you tried and not had any luck? Join us in this training as you remove some of the obstacles that are getting in your way and receive tools to create personal structures that work! We’ll have some fun, you’ll learn some new skills and leave with ways of making the changes you want!

The Importance of Self Care- Doing More with More!  Are you stressed out? Learn that it’s okay to take time for yourself. Find effective ways to reduce stress, get more done and increase the joy in your life. Learn how to not take other people’s challenges, emotions or reactions personally and create more space for you!

Interpersonal Communication Skills.  This training helps participants build positive relationships and improve your organization’s effectiveness. They also master new communication skills, uncover and move through barriers to positive communication and are able to handle difficult situations more effectively. They learn how to communicate with others in a way that supports your own communication style.  Paul shares how to increase your proficiency in sharing and listening to others and how to handle face to face contacts more effectively.

Managing Job Stress.  In these times of doing more with less, it’s easy to become overwhelmed and burn out. Often the boundaries between work, home and clients can blur, adding even more stress and our environment and culture can also contribute to the problem. In this training, you’ll learn concepts to enhance your management of stress and avoid burning out in today’s world.

Mistakes: The New Outlook.  Paul shares how what people often call “mistakes” are really hidden opportunities. Learn how mistakes are to be expected and sometimes applauded – especially when we’re doing something new or a team member is embarking on something they have not done before. Learn how to be easier with yourself and as a team, too.

Perfecktion with a “K.”  Paul takes a look at “perfection” and how it can cause havoc in your day.  From beating yourself up for starting your day five minutes late to how much time you spend getting things “just right”. It will help you be easier with yourself and/ or your staff, allow you to get more done and put some of the joy back into your life5and day!

The Power of Internal Dialog.  Participants take a look at their own internal dialog, the conversations and thoughts they have with themselves and decide if they really believe what they are thinking. They’ll discover the impact that dialog has, and the positive changes they can make by monitoring it and deciding if they really believe it. This is a game changer for creating positive changes!

Success Habits.  Successful people create and sustain positive habits. These habits help them work through various challenges that present themselves.  You will discover ways to focus your thinking that maximizes “Positive Problem Solving” and discover how the person with the most control over this is you. You’ll learn how the big picture is often the best way of looking at things and develop tools to help you stay focused on it when you need.